Data and privacy policy
This is the data and privacy policy for Right to Repair Europe.
The Restart Project acts as Data Controller on behalf of Right to Repair Europe. The Restart Project is a UK registered Charity, with number 1151286. The Restart Project’s registered address is 3Space (International House), 6 Canterbury Crescent, Brixton, London, SW9 7QD. You can contact the Data Privacy Officer by email on info@therestartproject.org and telephone on +44 (0) 7544 314 678. Hereafter, for readability, The Restart Project acting on behalf of Right to Repair Europe will be referred to in the first person: e.g. ‘we’, ‘us’.
This policy explains how we collect, manage, use and protect your personal data (hereafter referred to as ‘data’).
Your personal information is protected by UK legislation, including the Data Protection Act 1998 and the Privacy & Electronic Communications (EC Directive) Regulations 2003, and the General Data Protection Regulation (EU 2016/679).
This policy was last updated on 30th October 2019, to reflect The Restart Project acting as Data Controller.
Other relevant policies can be found on the following pages:
What information do you collect, and how do you use it?
We collect the following types of data:
| Personally identifiable information | – Name – Email address – Country | To deliver the Right to Repair Europe campaign newsletter, and to provide information about local news, actions and events |
| Aggregate Data | Web analytical data, including page views, sessions, entrances and exits, frequencies of downloads, and other interactions with the repair.eu website | To monitor and report on the performance of our website(s) and popularity/demand for our content |
How do you work with third-parties in processing my personal data?
We use the following third-party platforms to process data for the purposes of communicating with you and helping you support or engage with the work of Right to Repair Europe.
These platforms include:
- Action Network [Privacy policy] for email marketing, donations management, online actions for the Right to Repair campaign
- Google [Privacy policy] to facilitate analysis of your use of the site, to improve the user experience
Where is this data stored?
The information processed by these third-party providers is stored on their servers, and is kept secure through their data security provisions. Please refer to the providers’ specific privacy policies outlined above for specifics on each service.
Do any of these third party platforms transfer data internationally?
Data processed by Google may be stored on servers located within the United States of America, and is transferred in compliance with the EU-U.S Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Data processed by Action Network is stored and processed in the US, implementing the European Commission’s Standard Contractual Clauses for transfers of Third Party Personal Information with third-party service providers and partners. For more information, please see Action Network’s privacy policy.
If you do not consent to your data being transferred outside of the European Economic Area (EEA) by one of these respective services, please do not use the service in question.
How long will you keep my information?
The period for which we will keep your information depends on the purpose for which is collected.
If you have consented to give us your data for the purposes of receiving information updates from us (for example, you provide us with your email address in order to receive the Right to Repair EU campaign updates), we will hold your data until you withdraw your consent to receive such information (such as by unsubscribing), or until the data no longer enables us to provide you with this information (such as when your email inbox is full and can no longer receive new messages).
If you withdraw your consent or request to receive no further contact, we will retain some basic information, such as your email address, for the purposes of excluding from sending you further unwanted materials in the future.
Will you share my personal information with anyone else?
We will not, under any circumstances, share or sell your personal data with any third party for marketing purposes, and you will not receive offers from other companies or organisations as a result of providing us with information. If you believe your personal data has been shared with a third party as a result of sharing it with us, please contact us with your concern.
We will only use the information you consent to provide to us for the reasons we have specified. For example, if you have consented to receive our newsletter, you will only receive our newsletter.
If you have provided your data for these purposes outlined in this policy, and we need to change for any reason the way we share your personal data with others, we will contact you in writing and reflect all changes in this policy.
What are my rights as a data subject?
Your rights as a Data Subject under the General Data Protection Regulation include the right to access your data, rectify the data we have, withdrawing your consent to receive information and to object if you feel there has been an issue with how your data is being processed, and to be forgotten if that is your wish. A full list of your rights is available in Chapter III of the General Data Protection Regulation.
If you wish to change the way we communicate with you, request to see or update the information we hold about you, or if you believe your data has been breached or compromised by providing it to us, please contact us:
- Email us at info@therestartproject.org
- Write to us at: Information Officer, the Restart Project, 3Space (International House), 6 Canterbury Crescent, Brixton, London, SW9 7QD
- Call us on +44 (0) 7544 314 678 (Monday to Friday, 10am – 5pm)
You may also update your preferences or opt out of receiving our newsletters by clicking on the relevant link in any email we send you.
If you wish to file a complaint about our handling of data, you may do so on the website of the Information Commissioner’s Office.